FAQs

Visiting Elevate:

Can I purchase cannabis?

You can purchase cannabis from a licensed retailer in California if you are at least 21 years old or at least 18 years old with a valid physician’s recommendation.

What do I need to enter a dispensary?

A valid city, county, state, or federal issued ID that has your name, date of birth, height, gender and photo is required. Some examples are:

CA driver’s license
Out of state driver’s license
Passport – US or foreign
CA state ID

If you are a member of the Armed Forces, a valid ID issued as a member of the Armed Forces with your name, date of birth, and photo is acceptable.

If you have any concerns with your ID, please call us ahead of time at (213) 465-1646 to confirm.

How much can I buy?

The state has set limits to how much any one person can purchase in a single day.

A recreational user can purchase no more than 28.5 grams (1 ounce) of flower per day; and no more than 8 grams of concentrated cannabis per day.

A medicinal user can purchase up to 8 ounces of flower or an amount equal to the physician’s recommendation.

I have an issue with my purchase. What do I do?

We value our customers and want to ensure everyone is happy with what they purchase from our locations. If you have any issues or questions, just give us a call at (213) 465-1646, email us at info@thehighnote.com, send us a DM on Instagram @thehighnoteca, or come back in to any location with your receipt and we’ll be happy to assist you!

Is Elevate a licensed dispensary?

Yes! All of our locations are fully licensed by both the state and local jurisdiction. You can easily look up any license in LA through the DCR website here.

Not only are we licensed, all the cannabis products we carry come from licensed brands. This means that any cannabis products you buy from Elevate will be free of pesticides, heavy metals, and other harmful materials and the potency listed on the packaging is accurate and backed by strict state testing.

We currently have licensed dispensaries in East Los Angeles and Culver City

How do I find out about your specials and deals?

The easiest way to stay up to date on our daily deals is to sign up for our daily SMS list. You can choose the location that is most convenient for you. Sign up here. You can also call us at (213) 465-1646 during normal business hours.

What are the taxes I’ll pay?

18+ with a MMIC = 15% (state of CA Cannabis Tax) + 5% (City of LA Cannabis Tax)
18+ with rec = 15% (state of CA Cannabis Tax) + 5% (City of LA Cannabis Tax) + 9.5% (sales tax)
21+ = 15% (state of CA Cannabis Tax) + 10% (City of LA Cannabis Tax) + 9.5% (sales tax)

What brands do you carry?

For a current list of the brands and products we carry, as well as the prices, please check out our online menu here.

Do you offer a student discount?

Yes! We offer 10% off your entire purchase every day with valid ID.

Do you offer a military discount?

Yes! We offer 10% off your entire purchase every day with valid ID.

Do you offer a senior discount?

Yes! We offer 10% off your entire purchase every day with valid ID.

What are the benefits of having a Medical Marijuana Identification Card (MMIC)?

While we do NOT require an MMIC for you to shop in our stores, there are some benefits to having one. Please note, an MMIC is NOT THE SAME as a doctor’s recommendation. For more information, please check out this article explaining the two and how to obtain each one. (https://thehighnote.com/blog/dispensary-tips/mmic-and-doctors-rec/)

Benefits of having a valid MMIC:

You are exempt from paying state sales and use taxes.
The amount of cannabis you can possess and grow is more generous – up to 8 ounces of dried cannabis flower and 6 mature or 12 immature plants if you’re growing as compared to recreational consumers who are capped at 1 ounce of dried flower and six plants.
You also have access to a greater number of products and dispensaries, as not all jurisdictions in California have allowed for the operation of recreational cannabis dispensaries and certain products are medical only.

How do I order online and pickup curbside?

Please go HERE for detailed instructions for ordering online and picking up curbside at both of our High Note locations.

Do you have a loyalty program!

Yes! It’s easy to join – no sign up required. For every $1 you spend, you get 1 point. Every 100 points will get you $2 in store credit. It’s that easy! Ask your budtender for details.

Cannabis 101:

What are strains?

Strains are the different varietals of the cannabis plant. There are thousands of different strains and more are created every year. Cannabis growers create new strains by cross breeding different strains to produce entirely new strains. The strain names come from the growers themselves. Some names hint at the flavors, effects, or potency you can expect while other names are more creative than descriptive. Each strain has different combinations of active ingredients and terpenes that create a unique experience – taste, aroma, and effects. It’s very common for cannabis users to have favorite strains based on the experiences the strains produce.

What does Indica, Sativa, Hybrid mean?

The terms Sativa and Indica have been around for over 300 years. Sativa strains originated near the equator and the plants grow taller, slimmer, and with more narrow leaves. Indica strains originally developed in colder, more Northern latitudes and grow shorter, wider, and with fatter leaves. As time (and a lot of cross breeding) has gone on, the strains we have today are technically all hybrids but can span the range of heavily sativa dominant to heavily indica dominant.

What’s the difference between THC and CBD?

THC and CBD are both phytocannabinoids produced by the cannabis plant. There are over 100 identified phytocannabinoids produced by the plant in addition to THC and CBD. THC is the abbreviation for tetrahydrocannabinol. THC is the most well-known and most abundantly available cannabinoid in cannabis plants. It is the component in cannabis that is responsible for a psychoactive effect, also known as the “high.” CBD is a non-intoxicating cannabinoid found in cannabis and hemp that is also responsible for a number of medical benefits.

What are cannabinoids?

Cannabinoids are the active chemical compounds found in the Cannabis Plant. THC and CBD are the most widely known, but there are over 100 different types. Each strain of cannabis has various ratios of each cannabinoid and each cannabinoid has a different effect on the body. This is why you can have different results with different products based on the flowers that they use. Knowing the percentage of certain cannabinoids in your cannabis and/or cannabis-infused product can help you understand how the plant will affect your body.

What are terpenes?

Terpenes, often referred to as the essential oils of cannabis, are oils secreted by the cannabis plant. Each strain has a unique make up of terpenes and it’s these terpenes that create the aromas and taste profiles.

There are hundreds of different terpenes in cannabis but the most common are Myrcene, Pinene, Limonene, Caryophyllene, Linalool, Humulene. Terpenes are not unique to cannabis and you can find them in fruit, herbs, and other plants. Myrcene, for example, is found in highly fragrant plants such as mangoes, hops, bay leaves, thyme, basil and lemongrass.

The science is still fairly new on how terpenes contribute to the effects felt when consuming cannabis. Terpene content varies from strain to strain, grower to grower, and plant to plant.

To learn more about terpenes, check out this article on Leafly: https://www.leafly.com/news/cannabis-101/myrcene-linalool-and-bisabolol-what-are-the-benefits-of-these-can

Where can I consume cannabis?

Consuming cannabis in public is still prohibited. You should consume cannabis in a private location, like your home. It’s also illegal (and dangerous) to drive or operate heavy machinery while under the influence of cannabis. When in doubt, call yourself an Uber or Lyft.

How do I know how much to take?

Everyone’s tolerance and preferences are different. When you’re starting out, start slow with low doses of THC. Gradually up your dose as you get more comfortable with how it makes you feel.

What are the best products for beginners?

It depends on your preferences. Our budtenders are happy to walk you through your options. Whatever form you choose, stick to a low dose, start slow and gradually build up to larger doses.

Edibles are great if you don’t like to smoke, you want to be discrete, and you’re looking for something that tastes like a treat! Edibles do generally take longer to take effect – anywhere from 30 minutes to two hours. The effects usually last longer than other forms as well. Edibles are a great entry point but knowing your right dose is extremely important. 2-2.5MG of THC is a good dose to start with. Most people find that edibles that have CBD as well THC produce a more well-balanced effect and are therefore great for beginners.

Vapes are another great option for beginners. They’re very easy to use, they’re discrete, and the effects hit quickly so it’s easier to figure out your ideal dose. Start with a vape that has a higher ratio of CBD to THC when starting out.

For the cannabis purists, pre-rolls are a great option. They’re already rolled and easy to light. Pick a pre-roll that has a lower THC content along with some CBD. Mini pre-rolls are a good option for beginners – you won’t feel guilty if you don’t smoke the entire thing.

Want to know more? Learn what is 710 here.