Career Opportunities

Here at The High Note, we’re dedicated to creating a premier cannabis experience. We welcome the connoisseur and the curious alike. We believe cannabis should be safe, consistent, and available to those who want and need it. We believe in supporting our local communities and being an outlet of knowledge for our customers.

We’re building a team of passionate cannabis enthusiasts and we’re looking for candidates who are customer-focused and excited about working in a fast-paced and growing industry. Please see our current openings below.

Our current openings:

Budtender / Retail

Job Description:
Position Title: Budtender
Department: Retail
Reports to: Store Manager

Job Summary:
The High Note’s budtender will be a friendly canna-whiz who will help our customers understand, select and purchase our full offering of cannabis products, including flower, concentrates, edibles and topicals. The ideal budtender will not only be extremely knowledgeable regarding the efficacy, effects, aroma, taste and aesthetic of The High Note’s in store products, but will also be a friendly, engaging, and compassionate individual.

Reporting to the Retail Store Manager, the budtender will be an upbeat, energetic presence who appreciates the subtleties and nuances of superior customer service.

Essential Duties and Responsibilities:

  • Providing great customer service to each and every person who walks through our door
  • Building meaningful rapport with all of our customers
  • Becoming educated on every brand we carry including expected effects, benefits, selling points, and more
  • Answering any questions our customers have in a friendly, professional and patient manner
  • Getting to know the customer and their specific needs in order to help them select the best possible products for their unique needs
  • Ringing up customer orders and accepting payment accurately every time
  • Educating first-time cannabis consumers to the category and the products in a caring and compassionate manner with strong attention to their tolerance and expectations
  • Helping maintain cleanliness of the store
  • Stocking and restocking products as needed
  • Following compliance guidelines and regulations
  • Answering phone calls as needed and maintaining proper phone etiquette at all times
  • Following all retail procedures including but not limited to, check in, check out, sales, and more
  • Communicating clearly with the store managers and other members of the High Note team
  • Being a positive representation of The High Note brand at all times
  • Arriving on time, in uniform, and meeting grooming standards every shift

Position Type/Expected Hours:
This is a full-time position.
Expected hours will vary.

About the Ideal Candidate
Qualifications and Other Requirements:

  • 21+ years old
  • Ability to stand for long periods of time

Other Skills and Abilities:

  • Prior cannabis dispensary retail experience preferred
  • Unwavering concern for our customers well being
  • Outgoing people person
  • Passionate about cannabis and the benefits it can provide
  • Attention to detail and cleanliness
  • Ability to take direction and follow processes

Work authorization/security clearance required.

If you feel you are a good fit. Please email your resume to info@thehighnote.com with the subject “Budtender Application”

Assistant Manager / Retail

Job Description:
Position Title: Assistant Manager
Department: Retail
Reports to: Store Manager
Status: Non- Exempt

Job Summary:
The Assistant Manager is responsible for performing all daily operations, achieving personal sales goals, as well as the specific task of maintaining visual standards. They may also assist with store operational responsibilities and duties in the absence of the Store Manager when required.

Essential Duties and Responsibilities:
(Additional responsibilities and duties may be assigned at any time)

  • Sales, Service, and Merchandising Requirements (85%)
  • Meet or exceed the expectations based on the Retail Key Performance Indicator Ratings
  • Supervise and motivate Sales Associates to drive sales
  • Handle any and all customer service issues as needed with Store Manager guidance/approval
  • Deliver exceptional customer service and lead by example when assisting clients
  • Partner with the Store Manager with visual merchandising standards
  • Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
  • Assist Store Manager in providing the Buying Department product feedback and requests
  • Perform point of sale transactions including opening, closing, and manager functions

Operational Requirements (10%)

  • Partner with Store Manager with communication to the Retail Operations Department
  • Maintain all receipt, deposit and credit card documentation
  • Maintain organization and neatness of cash wrap and stockroom
  • Coordinate the daily cleaning of the entire store
  • Respond to inter-company requests such as transfers and returns
  • Utilize loss prevention procedures in order to minimize shrink

HR/Personnel Requirements (5%)

  • Partner with Store Manager to ensure that each associate is fully trained in her/his position
  • Uphold the Company dress code for all associates
  • Partner with the Retail Operations or the Human Resources Departments to handle any and all personnel issues when the Store Manager is unavailable
  • Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews) as required.

Qualifications and Other Requirements:

  • 1 to 2 years of previous retail supervisor experience
  • High School graduate or equivalent; college degree preferred
  • Excellent verbal and written communication skills
  • Excellent customer service, sales and clienteling skills
  • Able to lead in a fast paced, team-oriented environment
  • knowledge of PC applications
  • Some experience with retail POS/inventory control systems
  • Maintain positive team morale
  • Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
  • Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
  • May be required to attend outside events, seminars, etc. as needed

Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):

  • Regularly required to stand, walk, talk, and hear
  • Regularly required to lift and/or move up to 25 pounds
  • Visions requirements: close vision, distant vision, as well as ability to adjust and focus

Direct Reports: N/A
Indirect Reports: Sales Associates

If you feel you are a good fit. Please email your resume to info@thehighnote.com with the subject “Assistant Manager Application”

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